1. About these terms
These terms apply to purchases of downloadable digital music for personal use from Public Malfunction through publicmalfunction.org. Public Malfunction is the trader and licensor for the music offered here. We only sell and distribute music where we have the rights or permissions necessary to supply it. Contact contact@publicmalfunction.org with questions or complaints.
The Personal Use Licence and Refunds & Downloads policy form part of these terms. Together, those three documents are the legal terms bundle identified by the version shown on each page and recorded with the order. Please read them before purchasing.
2. Products and ordering
Each product is downloadable digital music supplied for personal use, without a physical item or subscription. The release page identifies the title, included formats and price. One purchase includes every enabled MP3 and/or WAV format shown before checkout for that release. Streaming and listening through external services are governed by those services’ separate terms.
You are responsible for checking that the release and formats meet your needs and that the email supplied to Stripe is accurate and accessible. A contract is formed when payment is successfully accepted and Public Malfunction confirms the purchase.
3. Price and payment
Prices and currency are displayed before checkout. Stripe processes payment and calculates any applicable tax. The final amount is shown in Stripe Checkout before you pay. Public Malfunction does not store full card details or customer street, city or postcode information.
4. Immediate digital delivery
Before checkout, you must expressly consent to immediate supply of the digital content and acknowledge that the normal 14-day cancellation right will be lost once supply begins. We record the wording and version accepted and confirm it in the purchase email.
After Stripe confirms payment, secure access is made available through the purchase page and purchase email. Later access can be recovered through My Downloads. Temporary access and file-delivery links may expire for security, but this does not by itself end a valid paid purchase.
5. Personal use and customer responsibilities
Your purchase permits personal listening, storage on your personal devices and reasonable personal backup copies under the Public Malfunction Personal Use Licence. Copyright and ownership are not transferred. The direct purchase does not grant commercial, synchronisation or project-use rights, redistribution or sublicensing rights.
Keep purchase-access links reasonably secure and use the files lawfully. A separate use authorised by an authorised distributor, platform, rights-management or licensing service, or Public Malfunction is governed by that separate permission. Buying the personal download does not create or expand that permission, or automatically exempt later uploads from Content ID or equivalent rights-management claims.
6. AI-assisted and third-party creative tools
Some Public Malfunction recordings may be created or produced using artificial-intelligence-assisted, generative or other third-party creative tools. We only sell or distribute a recording where we have obtained the rights or permissions required to commercially distribute and sell it under the terms that apply to that material.
The nature and extent of artificial-intelligence-assisted, generative or other third-party creative-tool use can vary between releases. This general disclosure is not a representation that any particular release or element is wholly AI-generated or wholly human-created. Public Malfunction does not guarantee that any release or component is eligible for registration with any collecting society, royalty scheme or similar rights-management service.
The existence, scope and enforceability of copyright or other intellectual-property protection in AI-assisted or computer-generated material can depend on the applicable law and jurisdiction. We do not guarantee that every individual element of a recording is independently eligible for copyright protection. Generative systems may independently produce the same or similar material for different users, so we do not guarantee absolute uniqueness unless a separate written agreement expressly says otherwise.
These points do not reduce the personal-use permission granted under the Public Malfunction Personal Use Licence or your statutory consumer rights. You remain responsible for complying with the rules and policies of third-party platforms.
7. Consumer rights and problems
Nothing in these terms excludes or limits rights that cannot lawfully be excluded. Digital content must be of satisfactory quality, fit for purpose and as described. If content is faulty, misdescribed or otherwise does not conform to the contract, you may be entitled to repair or replacement, a price reduction or a refund as applicable under consumer law.
See Refunds & Downloads for cancellation and problem-reporting information. Include the purchase email, release title and a clear description of the problem when contacting us; never send card details or passwords.
8. Availability and liability
We will take reasonable care to keep purchase recovery and downloads available, but internet and hosting services can experience interruptions. If we are responsible for a delivery fault, contact us so we can restore access or provide the remedy required by law.
We do not exclude liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or protected consumer rights.
9. Governing law and complaints
These terms are governed by the laws of England and Wales, without depriving a consumer of mandatory protections that apply where they live. Courts with jurisdiction under applicable consumer law may hear disputes.
We prefer to resolve problems directly. Email contact@publicmalfunction.org with the subject “Purchase complaint”. We will review the purchase record and respond as soon as reasonably possible.